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FAQs
What are J.A. Uniforms’ business hours?

Monday through Friday from 9:00 AM to 5:00 PM.
How can I place an order?
- Email your order to sales@jauniforms.com or to your sales representative or call us at (305) 234-1231
- We provide an online ordering portal to repeat clients
What payment methods do you accept?

For companies within the United States:
- Company check
- Company credit card
- ACH payment
For international companies:
- Wire Transfers
Do you offer payment terms?
Orders are Prepaid unless Net Terms have been established based on an approved credit application.
When will my order be processed?
Orders are processed once payment and written approval have been received.
How can I check the status of my order?
Email: support@jauniforms.com
Do you offer help with creating a uniform program?
Our in-house design team collaborates with you to develop a fully customized uniform program including styles, colors, and branded details tailored to your organization.
How can I ensure the uniforms will fit my team?
A fit line will be provided in advance of the order.
Can I review my logo before embroidery begins?
A complimentary stitch-out of a new logo is provided for your approval prior to production.
How do I track my shipment?
A UPS tracking link is provided with emailed invoices.
What is the minimum order for customized garments?
- Embroidery: Minimum of 6 per logo and item style
- Heat Transfer: Minimum of 6 per logo and item style
- Custom uniforms: A total of 24 per style, between 23 and 4 items can be ordered at an adjusted price, and no less than 4 can be ordered
- Items that are not custom nor require embroidery or heat transfer: Minimum of 4
Where is J.A. Uniforms located?
12323 SW 132nd Court, Miami, Florida 33186
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